Privacy Policy

Effective Date: 8/29/2023

1. Introduction

Welcome to ISIC Sri Lanka. At ISIC Sri Lanka, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, mobile application, or other services (collectively referred to as the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

2. Information We Collect

We may collect the following types of personal information when you interact with our Services:

2.1. Information You Provide to Us

  • Contact Information: Name, email address, phone number, and postal address.
  • Identification Information: Student identification number, school/college/university name, and student card details.

2.2. Information We Automatically Collect

  • Usage Information: We may collect information about your interaction with our Services, including your IP address, browser type, device type, operating system, and the pages you visit.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing and usage patterns.

2.3. Information We Receive from Third Parties

  • We may receive information from third-party partners and service providers to improve our Services and provide you with a better experience.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and maintain our Services.
  • To verify your eligibility for ISIC cards and related benefits.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To personalize your experience and provide content and offers tailored to your preferences.
  • To send promotional and marketing materials, provided you have consented to receive such communications.
  • To improve our Services, conduct research and analysis, and enhance security.
  • To comply with legal obligations and enforce our Terms of Service.

4. Sharing Your Information

We may share your personal information with the following parties:

  • Service Providers: We may share your information with third-party service providers who help us deliver our Services.
  • Business Partners: We may share your information with our business partners for promotional and marketing purposes.
  • Legal Compliance: We may share your information when required by law, or legal processes, or to protect our rights, privacy, safety, or property.
  • Sale of Business: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete personal information.
  • Deletion: You can request the deletion of your personal information, subject to legal limitations.
  • Opt-out: You can opt out of receiving promotional communications from us at any time.
  • Account Closure: You can close your account by contacting us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@isic.lk.

9. Consent

By using our Services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

This Privacy Policy is effective as of the date stated at the beginning of this document and supersedes any previous versions.