Our Refund Policy

Effective Feb 08, 2024

Thank you for choosing ISIC Sri Lanka for your student identification needs. Please be aware that all membership payments made to ISIC Sri Lanka are considered final, and as such, we regret to inform you that we do not offer refunds.

Once a membership payment is processed, it is non-refundable, regardless of the circumstances. This policy is in place to ensure the smooth operation of our services and to maintain the integrity of our membership system.

We understand that situations may arise that could lead to a request for a refund. However, we kindly ask our members to carefully review their eligibility and the terms and conditions before making a payment.

If you have any questions or concerns about your membership, eligibility, or payment, please contact our customer support team at info@isic.lk. We are here to assist you and address any issues you may encounter.

Thank you for your understanding and for being a part of the ISIC Sri Lanka community.

Sincerely,

ISIC Sri Lanka

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