Our Refund Policy

Effective Feb 08, 2024

Thank you for choosing ISIC Sri Lanka for your student identification needs. Please note that refunds will only be issued if the card has not been issued.

While we understand that situations may arise that could lead to a request for a refund, we kindly ask our members to carefully review their eligibility and the terms and conditions before making a payment.

If you have any questions or concerns about your membership, eligibility, or payment, please don’t hesitate to contact our customer support team at info@isic.lk. We are here to assist you and address any issues you may encounter.

Thank you for your understanding and for being a part of the ISIC Sri Lanka community.

Sincerely,

ISIC Sri Lanka